Lost precious photos or videos?

         - Don’t panic. We can recover everything  for you.


We quickly determine if your data can be recovered. For free!

Just mail in your memory card today to get started.


1. Your info + card.


Write down your name and email address.

Put into an envelope, together with

your damaged memory card. 


2. Mail in to us.

Send your memory card and info here -

    PicBack Data Recovery,

      1 Little West 12th Street,

New York, NY 10014.

What happens Next?

Device Evaluation

We’ll do an immediate assessment and let you know if your data is recoverable and if you’re card is still usable.

Recovery Report

We’ll email you as quickly as possible. We’ll tell you how much of your data we can salvage, how long we’ll need (believe us is much faster than with the larger companies) and how much it will cost (again, also much more consumer friendly than with the big houses).

Our Aim

We want to recover all your data, get it back to you fast and make the whole process easy.


How much will recovery cost?

We know what it’s like to lose a hard days work and how important your reputation is. Your cost will depend on how difficult it is to retrieve your information.
The level of difficulty can be tied to the condition of your card. For simple cases, with small cards, recovery starts at $50.
See, didn’t we say working with us wouldn’t break the bank?

How long does recovery take?

Long and short of it- we’re very very fast. Now of course, the more complex the problem the longer we’ll need to fix it. But, in general, you can expect a very fast turnaround of a few hours to a few days. And you’ll be updated every step of the way.
Did we mention that we’ve recovered data and returned cards to clients within an hour?

How is my data returned?

We send your recovered data back on a USB memory stick or external hard drive depending on the total size.

Drop off in Person:

You are very welcome to drop off your memory card to us in person. .

We are just down the road from the 14th Street Apple store.

Walk down 9th Ave and turn left on Little West 12th Street.

Go inside the WeWork Building and ask for PicBack.

Or click below to open a Google Map. PicBack Map

For public transport, HopStop is good. HopStop NYC

Office Hours

  Monday  10 – 6pm

  Tuesday  10 – 6pm

  Wednesday  10 – 6pm

  Thursday  10 – 6pm

  Friday  10 – 6pm

  Saturday  by appointment only

  Sunday  by appointment only

Service Highlights

  • High percentage recovery

  • Insanely fast turnaround time

  • Constant case updates

  • Mac and PC fully supported

  • Full evaluation and report

No Data?

What happens if we can’t find your lost photos, videos or data? If for what ever reason we can’t recover your data you will have nothing to pay.

No Data = No Cost

Fast US + World Wide Delivery

We use FedEx, UPS and USPS to deliver your data quickly, anywhere in the world. You want your data back fast, we make sure this happens.

Testimonial for PicBack Data Recovery

“Thanks for getting my photographs back from a wedding shoot after putting my memory card in the wash”

                                                                                                                                                               - Maisy. Wedding photographer.

Types of Cards

CF / Compact Flash, SD / Secure Digital, SDHC, MiniSD, MircoSD, Microdrive, Memory Stick, Duo, Pro-HG, XC, MMC.

Makes of Cards

SanDisk, Lexar, Kingston, Eye-Fi, Delkin, Kodak, Maxwell, PNY, Samsung, Sony,Transcend, Amazon etc.

Types of Devices

DSLR Cameras, Compact Cameras, Video Cameras, Smart Phones and any other device that use a memory card.

Makes of Camera

Canon, Nikon, Hasselblad, Leica, Sony, Pentax, Mamiya, Phase One, Panasonic, Fujifilm, Sigma, Olympus etc.


*If you don’t see your memory card or device listed please contact us. We’ll figure out how to retrieve your information.